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Usage & DataBank

Read usage and activity

Use the daily graph and activity totals to understand a service over time.

5 minBeginner friendlyReviewed July 2026
01
Preparation

Before you start

Have these ready
  • Access to a service
02
Step 1

Choose the billing month

Open the service's Usage & activity tab and select the cycle you want to review.

Where to look

Use the highlighted billing month selector on the Usage & activity screen. Confirm the surrounding service or account details match before you continue.

Choose the billing month: billing month selector on the TalkONE Usage & activity screen
Step 1
Choose the billing monthThe highlighted billing month selector is the exact area to use.
03
Step 2

Read the daily graph

Each bar represents data imported for that day. Gaps after the latest import date do not mean zero usage.

Where to look

Use the highlighted daily usage graph on the Usage & activity screen. Confirm the surrounding service or account details match before you continue.

Read the daily graph: daily usage graph on the TalkONE Usage & activity screen
Step 2
Read the daily graphThe highlighted daily usage graph is the exact area to use.
04
Step 3

Compare with the allowance

Use the usage summary beside the graph to see the share of allowance and DataBank used.

Where to look

Use the highlighted plan data usage summary on the Usage & activity screen. Confirm the surrounding service or account details match before you continue.

Compare with the allowance: plan data usage summary on the TalkONE Usage & activity screen
Step 3
Compare with the allowanceThe highlighted plan data usage summary is the exact area to use.
05
Step 4

Review the activity totals

Calls, SMS and data totals are consolidated below the chart for a quick cycle summary.

Where to look

Use the highlighted cycle activity totals on the Usage & activity screen. Confirm the surrounding service or account details match before you continue.

Review the activity totals: cycle activity totals on the TalkONE Usage & activity screen
Step 4
Review the activity totalsThe highlighted cycle activity totals is the exact area to use.
06
Finish

Check your work

You’re done when…

The chart heading shows the selected billing period and the most recent import date.

Sign in to do this
07
More help

If you need help

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